All orders placed and paid for at Caedentes Clan are shipped within 24 hours. The delivery time is normally 1 working day. Please note, Saturday is not considered a working day. Due to the COVID-19 virus, the parcel deliverers may need more time than usual, we ask for your understanding.
Orders paid by bank transfer will be delivered as soon as payment has been credited to us.
In addition, orders at Caedentes Clan above € 30, = are shipped for free within the Netherlands.
The shipping costs within the Netherlands are € 4.95 and for Belgium € 6.35.
We also ship our bracelets to other parts of the world, this price depends on the country we ship too.
We ship our packages via GLS within the Netherlands (Postnl for the Wadden Islands) and DPD for Belgium and Germany. In the evening you will receive a track & trace code from GLS or DPD so that you can track your package. If you have a hotmail.nl, hotmail.com or live.nl, your confirmation and track and trace may end up in your spam box.
If you are not at home on the day of delivery, you will find a non-home message in your letterbox. With this not at home message you can make a new delivery appointment or have your package sent to a collection point.
GLS can be reached via this link: https://www.gls-info.nl/tracking/
Telephone 0900-1116660 / 0885503350
DPD can be reached via this link: https://www.dpd.com/nl_private customers