Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Every bracelet haves a 1 year guarantee! when it brakes we will repair the bracelet for free!
To be eligible for a return however, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Refunds/repair (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. We will repair your bracelet for 10,- .
Exchanges (if applicable)
All the bracelets have a 1 year guarantee. When it brakes you can send it back and we will repair it. the bracelet can be send to: Caedentes Clan, B.P Hofstedestraat 16, 7551DG, Hengelo, Nederland.
To return your product, you should mail your product to: Caedentes Clan, B.P Hofstedestraat 16, 7551DG, Hengelo, Nederland
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.